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Privacy Policy

Operator: Codegrin Technologies · Product: WhatsApp AI Assistant · Last updated: August 25, 2026

1. Introduction

This Privacy Policy explains how Codegrin Technologies ("Codegrin", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use WhatsApp AI Assistant, our website, APIs, integrations, and related services (collectively, the "Service").

WhatsApp AI Assistant is an independent software service and is not affiliated with, sponsored by, endorsed by, or operated by WhatsApp LLC or Meta Platforms, Inc.

By using the Service, you acknowledge the practices described in this Privacy Policy.

2. Information We May Process

Depending on the features you use, we may process:

Account information

  • Name
  • Email address
  • Telephone number
  • Account identifiers
  • Authentication information
  • Subscription and billing information

Connected WhatsApp information

When you voluntarily connect an authorized WhatsApp account, the Service may process information necessary to provide requested functionality, which may include:

  • Connected telephone number
  • WhatsApp profile/display name
  • Chat identifiers
  • Contact or group names
  • Message text
  • Message timestamps
  • Unread-message information
  • Conversation history requested by the user
  • Connection/session status
  • Technical information necessary to maintain the connection

The exact information processed depends on the features enabled and actions requested by the user.

User instructions and AI content

We may process prompts, search instructions, message drafts, AI-generated responses, personalization instructions, scheduled-message instructions, recipient information supplied by users, and feedback and support requests.

Technical information

We may automatically collect IP address, browser and device information, operating system, access times, referring pages, application logs, error logs, security events, and cookie and similar technology information.

3. How We Use Information

We may process information to operate the Service; authenticate users; connect authorized messaging accounts; retrieve conversations requested by users; search chats; display unread conversations; generate AI summaries; generate and personalize message drafts; send user-authorized messages; schedule messages; manage scheduled messages; maintain connection sessions; detect errors and abuse; protect accounts and infrastructure; provide customer support; improve product reliability; and comply with applicable legal obligations.

We do not claim ownership of the content users submit through the Service.

4. AI Processing

Some features may use artificial intelligence models supplied by Codegrin Technologies and/or third-party AI providers.

When an AI feature requires conversation content or other information to fulfill a user's request, relevant information may be transmitted to the applicable AI processing provider.

We will maintain an up-to-date list of material subprocessors at: ⚠️ [TODO publish subprocessor list URL]. The list should identify, where applicable, the provider, purpose, categories of information processed, and processing/storage location where known.

5. User Responsibility for Third-Party Data

Users may process information relating to customers, prospects, employees, contacts, or other third parties through the Service.

Users are responsible for ensuring that they have an appropriate lawful basis, permission, notice, consent, or other authorization required by applicable law before collecting, uploading, processing, or messaging another person's information.

The Service must not be used to unlawfully collect or process personal information.

6. Message Sending

WhatsApp AI Assistant may allow users to prepare, personalize, send, or schedule messages.

The user remains responsible for selecting recipients; reviewing message content; ensuring recipients may lawfully be contacted; obtaining required consent; honoring opt-out requests; complying with applicable messaging and marketing laws; and complying with applicable third-party platform terms.

Codegrin Technologies does not guarantee delivery of any message.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, contractual requirements, security requirements, dispute resolution, and applicable law.

Our production retention schedule:

  • Account information: ⚠️ [TODO retention period]
  • WhatsApp session information: ⚠️ [TODO retention period]
  • Retrieved message content: ⚠️ [TODO retention period / not stored]
  • AI request logs: ⚠️ [TODO retention period]
  • Scheduled-message information: ⚠️ [TODO retention period]
  • Security logs: ⚠️ [TODO retention period]
  • Billing records: as required by applicable accounting/tax law

Where technically and legally possible, deleted information will be removed or anonymized according to our retention schedule.

8. Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, destruction, and misuse, including encryption in transit, access controls, authentication controls, secret/API-key protection, logging and monitoring, infrastructure isolation, least-privilege access, security updates, and incident-response procedures.

No online service can guarantee absolute security.

9. Data Sharing

We may disclose information to hosting providers, cloud infrastructure providers, AI processing providers, authentication providers, payment processors, security and monitoring providers, professional advisers, and government or regulatory authorities when legally required.

We do not sell personal information merely because a user connects a WhatsApp account to the Service.

10. International Processing

Our providers may process information in countries other than the user's country. Where required, we will implement appropriate safeguards for international transfers.

11. User Rights

Depending on applicable law, users may have rights concerning their personal information, including rights to request access, request correction, request deletion, withdraw consent where processing relies on consent, submit grievances, and exercise other applicable statutory rights.

Requests can be submitted to: ⚠️ [TODO privacy contact email]. We may need to verify identity before fulfilling a request.

12. Children

The Service is not intended for children below the minimum age permitted by applicable law. Users must not knowingly use the Service to unlawfully collect or process children's personal information.

13. Changes

We may update this Privacy Policy periodically. Material changes will be communicated where required by applicable law.

This page is drafted content, not final legal advice have counsel review before it goes live for real signups, and replace every ⚠️ flagged item above with a confirmed value.